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Insights

Thinking for people who develop people.

Kraft Connect Insights answers the questions HR, L&D and business leaders ask about experiential learning, leadership development, managers, teams, communication, emotional intelligence, well-being and corporate offsites — in plain language.

HR & L&D knowledge hub

Practical thinking for real workplace challenges.

Use the articles as a starting point for conversations with HR, L&D and business sponsors — then connect the issue to a relevant capability, programme or custom learning journey.

Featured article

A group of colleagues working together to assemble a puzzle around a tableLearning & Development

Classroom training vs experiential learning: what's the difference?

How classroom-style corporate training and experiential learning differ in purpose, method and outcomes — and how to decide which your organisation needs.

3 min read

How to use these insights

Start with the challenge, not the training format.

  • Identify the behaviour or workplace challenge.
  • Read the relevant guide and compare possible approaches.
  • Explore the connected Kraft Connect capability or programme.
  • Talk to the team if the challenge needs a tailored learning journey.

Communication

Two colleagues in conversation at a deskCommunication

How can managers have better conversations at work?

A practical guide to feedback, listening, expectations and difficult conversations for managers who want stronger working relationships and clearer performance.

3 min read

Corporate Offsites

Colleagues in an informal outdoor discussion on a sunny dayCorporate Offsites

How can companies design meaningful corporate offsites?

A step-by-step guide to planning a purposeful corporate offsite — setting objectives, balancing experience and reflection, and making sure the value lasts beyond the event.

3 min read

Emotional Intelligence

Two colleagues talking over coffee in a modern officeEmotional Intelligence

What is emotional intelligence at work?

What emotional intelligence means in the workplace, why it matters for performance and relationships, and how organisations can develop it in practice.

3 min read

Employee Well-being

Three colleagues walking and talking togetherEmployee Well-being

How can organisations build resilience and well-being at work?

A practical HR and L&D guide to resilience, sustainable performance, reflection and workplace habits that support employee well-being.

3 min read

Executive Presence

A professional presenting to colleagues at a whiteboardExecutive Presence

How can professionals improve executive presence and speaking to influence?

A practical guide to executive presence, clear communication and influential presentations for managers, emerging leaders and customer-facing professionals.

3 min read

Experiential Learning

A group of colleagues working together to assemble a puzzle around a tableExperiential Learning

What is experiential learning in corporate training?

A clear definition of experiential learning in corporate training, how it differs from classroom training, when it works best and what HR teams should look for.

4 min read

First-Time Managers

Two colleagues working through a plan on a whiteboardFirst-Time Managers

What is the best way to train first-time managers?

A practical guide for HR and L&D teams on developing first-time managers — the mindset shift, the core skills, programme design and how to support application.

3 min read

HR Strategy

Two South Asian professionals in conversation in a modern officeHR Strategy

What should an HR team consider when selecting a corporate trainer?

An HR and L&D checklist for selecting a corporate training or learning partner — from discovery and programme design to facilitation, follow-up and measurement.

3 min read

Leadership

Two professionals in a focused discussion at a conference tableLeadership

How can organisations build a practical leadership development journey?

A practical framework for HR and L&D teams designing leadership development across emerging leaders, managers and senior professionals.

3 min read

Learning & Development

A group of colleagues working together to assemble a puzzle around a tableLearning & Development

Classroom training vs experiential learning: what's the difference?

How classroom-style corporate training and experiential learning differ in purpose, method and outcomes — and how to decide which your organisation needs.

3 min read
Two South Asian professionals in conversation in a modern officeLearning & Development

How should HR measure the impact of corporate training?

A practical framework for HR and L&D teams to define useful learning measures before a programme, from participant experience to workplace behaviour and business-relevant signals.

3 min read

Team Building

A team reviewing documents and making notes together during a meetingTeam Building

How can experiential team building create behaviour change?

Why purposeful team challenges, reflection and application can help teams make trust, communication and collaboration visible — and turn an activity into learning.

3 min read
A team reviewing documents and making notes together during a meetingTeam Building

How can companies improve team collaboration and break silos?

Practical ways to improve collaboration across teams and functions — building trust, making dependencies visible, aligning goals and agreeing how teams work together.

3 min read

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