Legal
Privacy policy
This policy explains what personal information Kraft Connect collects through kraftconnect.in, why, and the choices you have.
Last updated
Who we are
Kraft Connect, UG CNK, Cannal Walk Shopper, 10A, Opp. L.P. Savani Academy School, Vesu, Surat, Gujarat 395007, India ("we", "us"). Contact: kteam@kraftconnect.in.
What we collect
- Enquiry details you submit through forms or KRAFT Assistant: name, designation, organisation, work email, phone, city and details of your learning requirement.
- Messages you send us by email or WhatsApp.
- Analytics data, only if you accept analytics cookies: pages visited, device and browser type, approximate location and interactions such as button clicks.
How we use it
To respond to your enquiry, prepare proposals and programme outlines, arrange discovery conversations and deliver agreed services; and, with consent, to understand how the website is used so we can improve it. We do not sell personal information and do not use it for third-party advertising.
Legal basis and consent
We process enquiry details because you asked us to respond, and analytics data only with your consent. We aim to handle personal data in line with India's Digital Personal Data Protection Act, 2023 and applicable rules.
KRAFT Assistant
KRAFT Assistant is a guided, rule-based tool that runs in your browser. What you type is not sent anywhere until you choose to share your contact details and submit, or choose to continue on email or WhatsApp.
Cookies and analytics
Essential storage is used to remember your cookie choice and to limit repeated form submissions. Analytics tools (such as Google Analytics or Microsoft Clarity), where enabled, load only after you select "Accept analytics". You can change your choice at any time using "Cookie settings" in the footer.
Sharing
We share information only with service providers who help us operate the website, receive form submissions or run analytics, under appropriate obligations — or where required by law.
Retention
We keep enquiry information for as long as needed to respond and manage any resulting engagement, and then delete or anonymise it.
Your rights
You can ask to access, correct or erase your personal information, or withdraw consent, by emailing kteam@kraftconnect.in.
Changes
We may update this policy. The date above shows the latest version.
