KRAFT EQ · Emotional Intelligence & Behavioural Skills
Understand yourself, manage reactions and work well with every personality.
KRAFT EQ is Kraft Connect's emotional intelligence pillar. It builds self-awareness, emotional regulation, resilience, feedback skills, growth mindset and an understanding of personality styles, so that people work more effectively with themselves and each other.
KRAFT EQ
Why it matters
Emotional intelligence at work is not about being nice. It is the practical ability to notice what you are feeling, choose how you respond, read others accurately and adjust. It shapes how people handle pressure, feedback and disagreement — and it is learnable through experience and reflection.
Key topics
Typical outcomes it is designed to strengthen
- Stronger self-awareness
- More deliberate responses under pressure
- Emotionally effective working relationships
- Greater openness to feedback and growth
Programmes
KRAFT EQ signature programmes
Each can be delivered as a workshop, a full-day programme or part of a longer journey.
The Human Edge
Emotional intelligence at workSelf-awareness, empathy and emotional regulation that make people effective with each other.
Intended outcomeStronger self-awareness and emotionally effective working relationships. View programme
Inside Out
Self-awareness & personal effectivenessUnderstand how you think, react and work — then choose how you show up.
Intended outcomeGreater self-awareness and personal effectiveness. View programmeFAQs
KRAFT EQ questions
It is the ability to recognise and manage your own emotions, understand the emotions of others, and use that awareness to guide behaviour and relationships at work. It influences communication, collaboration, leadership and how people handle pressure.
No. It is an experiential learning programme. Where an organisation already uses a personality or EQ instrument, the programme can be designed to work alongside it.
Talk to us about emotional intelligence & behavioural skills.
We'll adapt the programme to your organisation.
